Maybe you saw us at: Transworld Hauntcon West Coast Haunter's Conv. Mid West Haunter's Conv. Rocky Mountain Haunter's Gathering L.D.I. I.A.A.P.A. Monsterpa...
PRODUCTS
E.F.X. CUSTOM SHOP
PORTFOLIO
Contact Us
Ethereal FX
729 Buckley RD
San Luis Obispo CA, 93401
Phone:
805.270.5046
Face Book:
Support:
Orders:
- Orders placed before 12 PM Pacific Time will usually ship that day; orders placed after 12 PM will ship the next business day (availability permitting, notification of back orders will be made in a timely manner).
- Call us by phone if you have any custom orders you’d like to complete, 805.270.5046.
90-Day Limited Warranty:
Ethereal FX warrants its products against defects in materials and workmanship for a period of 90 days. If you discover a defect, Ethereal FX will, at its option, repair, replace, or refund the purchase price. After 90 days, products can still be sent in for non-warranty repair or replacement for a nominal cost.
14-Day Money-back Guarantee:
If, within 14 days of having received your product, you find that it does not suit your needs, you may return it for a refund (return shipping is not the responsibility of Ethereal FX). Ethereal FX will refund the purchase price of the product in the same form of payment, excluding shipping/handling costs, once the product is received. This refund does not apply if the product has been altered or damaged. If you decide to return the products after the 14-day evaluation period, a re-stocking fee may, at the discretion of Ethereal FX, be charged against the credit.
Special Order Items
Ethereal FX charges a 25% restocking fee on all canceled special order items. "Special Order" items include but are not limited to items that are out of stock or require special manufacturing runs. One of a kind items are always considered "special order" items. If your curious whether or not your items are considered "SPECIAL ORDER" please ask a sales representative.
Disclaimer:
Warranty does not apply if the product has been altered, modified, or damaged. Ethereal FX makes no other warranty of any kind, expressed or implied, including any warranty of merchantability, fitness of the product for any particular purpose even if that purpose is known to Ethereal FX, or any warranty relating to patents, trademarks, copyrights or other intellectual property. Ethereal FX shall not be liable for any injury, loss, damage, or loss of profits resulting from the handling or use of the product shipped.
How to Return a Product:
When returning, you must first call Ethereal FX for a Return Merchandise Authorization (RMA) number. No packages will be accepted without the RMA number clearly marked on the outside of the package. After inspecting and testing, we will return your product, or its replacement using the same shipping method used to ship the product to Ethereal FX within 30 days. In your package, please include a daytime telephone number and a brief explanation of the problem.
Want to be an Ethereal FX retailer?:
visit our retailer info page here
If you Have any questions regarding any of the above policies please e-mail us or call us @ 805.270.5046
CONVENTIONS
Featured
